Contact

Get in Touch

Have a question, need support, or ready to get started? We'd love to hear from you. Our team typically responds within 24 hours.

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible. Whether you're a candidate, employer, or partner, we're here to help.

Contact Information

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Email

General inquiries: hello@nextjc.com

Developer support: dev@nextjc.com

Sales: sales@nextjc.com

Response Time

We typically respond within 24 hours on business days. Enterprise customers receive priority support with a 4-hour SLA.

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Live Chat

Pro and Enterprise users can access real-time chat support directly from the platform dashboard.

Our Offices

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San Francisco, CA

Headquarters
Engineering & Product

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New York, NY

East Coast Hub
Sales & Partnerships

Frequently Asked Questions

How do I create an account?

Getting started is easy and free! Simply fill out the contact form above with "Getting Started" as the subject, or click "Get Matched Free" in the navigation. You'll be set up with your AI career profile in under 60 seconds.

Is NextJC free for candidates?

Yes! Our basic plan is completely free for candidates and includes AI job matching, 5 applications per month, and a resume review. Upgrade to Pro ($29/mo) for unlimited features including Interview Coach and Salary Intelligence.

How does AI job matching work?

Our AI engine analyzes your skills, experience, career trajectory, and culture preferences across 96 dimensions to match you with roles where you'll thrive. It goes far beyond keyword matching to understand your full professional profile.

How do I integrate NextJC with my ATS?

Enterprise plans include native ATS integration with Greenhouse, Lever, Workday, and BambooHR. Our team handles the setup and configuration. Contact us at sales@nextjc.com or fill out the form above for details.

What data do you collect and how is it used?

We collect only the information needed to provide our service: your professional profile, preferences, and application activity. We're SOC 2 certified, GDPR compliant, and never sell personal data to third parties. You can delete your data anytime.

Can I cancel my subscription anytime?

Absolutely. All paid plans are month-to-month with no long-term commitments. Cancel from your account settings anytime and retain access through the end of your billing period. No questions asked.

Do you offer enterprise or team plans?

Yes! Our Enterprise plan ($499/mo) includes AI talent search, ATS integration, hiring analytics, a dedicated account manager, and API access. Custom plans are available for larger organizations. Contact sales for details.

How accurate is the Interview Coach?

Our AI Interview Coach predicts actual interview questions with 78% accuracy, based on data from 52,000+ real interviews. Users report 89% increased confidence and receive offers 3x faster on average.